WHEEL IT - Services Group
Experienced IT Resources + KnowledgeBase=Quality IT Solutions
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Disaster Recovery Solutions
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7.Production Support

1.Business Case
2.Planning And Management

Business Continuity forms a major part of the strategic plan to protect against any unforeseen event that may impact the IT function of the business. Failure to have Business Continuity can be catastrophic to both the reputation and the balance sheet of the business. With the experience acquired by the Wheel IT – SG associates, the challenge of addressing the problem of Disaster Recovery will be less daunting.

Delivering the appropriate solution will start with assessing your needs and reviewing the current infrastructure. The output of this exercise will be the provision of tasks required to achieve the goals appropriate to your needs.

Experienced Resources plus Knowledgebase = Quality Solutions

Wheel IT – Services Group have associates who have had exposure to large Disaster Recovery solutions and have an understanding of the task and actions involved that underpin the success of a Disaster Recovery project.Associates with expertise in Servers, Networks and Storage alongside the use of tools, templates and processes, will provide a quality and cost effective service.

Wheel IT – Services Group will be able to take you from Business Case to project completion following the high-level tasks listed.

Roadmap Tollgate 1. Business Case & Objectives

  • Business Workshops review the goals and objectives as defined by sponsors and stakeholders.
  • Technical objectives, challenges and options
  • Metrics and Measures for the programme of project
  • Organisational Requirements internal and external
  • Business impact due to changes in operation or functionality
  • IT Service Management and Support alignment requirements
  • Value Delivery & Business Case Review Tollgate
Roadmap Tollgate 2. Planning & Management

  • Project Initiation and Planning
  • Identify Critical Success Factors
  • Risk Management
  • Identify Key Performance Indicators
  • Planning Review Tollgate
Roadmap Tollgate 3. Requirements

  • Review of Business and Technical Requirements for Disaster Recovery Solution
  • Requirements Tollgate
Roadmap Tollgate 4. Design

  • High-Level Design
  • Detail Design broken down into technology streams
  • Failover Strategy Plans
  • Test Strategy and Plans
  • Technical Architecture Review Tollgate
Roadmap Tollgate 5. Develop

  • Build of Development and Proof of Concept Infrastructure
  • Build of Disaster Recovery Infrastructure
  • Develop Tests for Development and update Production Test Plans
  • Initial Failover Production environments & Test
  • Update Test Strategy and Plans
  • Disaster Recovery Develop Tollgate
Roadmap Tollgate 6. Test

  • Tests of DR Environments
  • Test of Failover and Disaster Recovery Rehearsal
  • Test of Management Support functions
  • UAT of Production Environments in Business Recovery state
  • Test Review Tollgate and Acceptance
Roadmap Tollgate 7. Production Support

  • Knowledge Transfer for Support Organisation
  • Handover of Support
  • Production Support Review Tollgate and Acceptance
Roadmap Tollgate 8. Close

  • Business Metrics and Measures Review
  • Project Review and Lessons Learnt
  • End of Project Report
  • End of Project Tollgate and final Acceptance
Together with the technologies, tools, processes and much more besides that form part of the knowledgebase, Wheel IT - SG associates can offer the experience and expertise to realise your objectives.

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